What happens if I cannot attend a class?

We understand that sometimes life happens and you may be unable to attend one of your program’s scheduled sessions. In the event you know you’ll be unable to attend ahead of time, please let your coach know, as this information will assist them with planning.

Due to participant safety and liability reasons we cannot allow participants to make up the time missed by attending a different program for one session.  

We have a duty to all participants, clients, customers, and coaching staff to provide a high-quality sporting experience that meets their needs and fulfills all program requirements, including but not limited to adhering to group ratios, insurance, and liability agreements, facility schedules, and town rules/regulations; for these reasons, you may only attend programs which you are registered for.

Please note: if a medical emergency arises or the participant misses a session due to sickness, USA Sport Group will issue a credit voucher for any time missed providing medical documentation is submitted stating that the registrant cannot participate (affected dates must be notated on the medical documentation submitted).

To view all USA Sport Group terms and conditions, click here